Social Responsibility for Gambling Operators and Keeping Crime Out of Gambling 2023

Event Phone: +44 (0) 7734 215166


  • Social Responsibility for Gambling Operators and Keeping Crime out of Gambling 2023
    September 13, 2023 - September 14, 2023
    9:00 am - 5:00 pm

Now in its 6th year, the annual KnowNow Conference brings together key stakeholders from across the compliance and player protection community in the Gambling Industry. A look back at how the topics have progressed since the first event in 2018 demonstrates how far the industry has evolved when it comes to player protection. In this (more…)

Player Protection Forum 2023

Event Phone: +44 7734 215166


  • Player Protection Forum 2023
    March 7, 2023 - March 8, 2023
    9:00 am - 4:30 pm

Conference Overview: Player protection is a key ethical and commercial issue for anyone working within the gambling industry. The industry remains firmly under the microscope and this doesn’t seem to be something that is going to let up anytime soon.  In the UK, a full legislative review of the 2005 Gambling Act is still underway. (more…)

Training: Carrying Out Remote Customer Interactions – Identify, Act, Evaluate – September 2022

Event Phone: +44 (0)7734 215 166


  • September 5, 2022 - September 8, 2022
    10:00 am - 4:00 pm

Course Overview The UK Gambling Commission has published new guidance for operators in relation to remote customer interactions under SR Code 3.4.3. The aim is to reduce problem gambling through early identification. The Gambling Commission states that “Spotting signs of harm and taking early action can be a preventative measure, designed to enable a customer (more…)

Compliance Forum and Workshop

Event Phone: +44 (0) 7734 215166


  • June 28, 2022 - June 29, 2022
    9:00 am - 4:30 pm

Overview The KnowNow Compliance Forum and Workshop brings together senior compliance professionals from across the gambling industry to deep dive into how to create and maintain a best in class compliance culture and keep up to date with the ever changing regulatory landscape. We will be focused on incorporating regulatory compliance into day to day (more…)

Social Responsibility for Gambling Operators and Keeping Crime Out of Gambling 2022

Event Phone: +44 (0) 7734 215166


  • September 14, 2022 - September 15, 2022
    9:00 am - 4:30 pm

Now in its 5th year, the annual KnowNow Conference brings together key stakeholders from across the compliance and player protection community in the Gambling Industry. A look back at how the topics have progressed since the first event in 2018 demonstrates how far the industry has evolved when it comes to player protection. In this (more…)

Player Protection Forum 2022

Event Phone: +44 7734 215166


  • March 1, 2022 - March 3, 2022
    9:00 am - 4:30 pm

Conference Overview: Player protection is a key ethical and commercial issue for anyone working within the gambling industry. The industry is firmly under the microscope and this doesn’t seem to be something that is going to let up anytime soon.  In the UK, a full legislative review of the 2005 Gambling Act is underway. Gambling (more…)

Digital Training: Assessing Complex Customer Finances for Source of Wealth and Affordability

Event Phone: +44 (0) 7734 215166


  • June 21, 2022 - June 23, 2022
    10:00 am - 4:00 pm

Course Overview The course will provide delegates with in-depth knowledge of key elements of assessing customers’ finances in order to support decisions regarding affordability, source of funds and source of wealth. Following the workshops delegates will: Understand key elements of income and capital assets Be able to quickly build player financial profiles Understand key financial (more…)

Digital Conference: The Player Protection Forum 2021

Event Phone: +44 7734 215166


  • January 26, 2021
    9:30 am - 4:30 pm

Player protection is a key ethical and commercial issue for anyone working within the gambling industry. The industry is firmly under the microscope and this doesn’t seem to be something that is going to let up anytime soon.  The health study shows that there are 340,000 problem gamblers in the UK and 1.7 million people (more…)

Conference: Social Responsibility for Gambling Operators and Keeping Crime Out of Gambling 2021


  • September 7, 2021 - September 8, 2021
    9:00 am - 4:30 pm

Due to COVID-19 restrictions we have moved our flagship conference back to run in September 2021 Now in its fourth year, day one of this conference is designed to help gambling operators effectively manage issues around problem gambling and player protection, avoid regulatory action, understand what to do when mistakes happen, improve public opinion and (more…)

Digital Conference: Responsible Marketing for Gambling Operators 2020

Event Phone: + 44 7734 215 166


  • Two Days
    October 15, 2020 - October 16, 2020
    9:00 am - 5:00 pm
  • Day 1
    October 15, 2020
    9:00 am - 5:00 pm
  • Day 2
    October 16, 2020
    9:00 am - 5:00 pm

Marketing responsibly is a big focus for the gambling industry, regulators, lawmakers and the general public. There are many rules and regulations involved in the marketing of gambling products some of which are enforced on the industry and others have been entered into on a voluntary basis. The APPG looking at gambling related harm recently (more…)

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