Digital Training: Assessing Complex Customer Finances for Source of Wealth and Affordability

Event Phone: +44 (0) 7734 215166


  • March 16, 2021 - March 18, 2021
    9:00 am - 4:00 pm

Course Overview The course will provide delegates with in-depth knowledge of key elements of assessing customers’ finances in order to support decisions regarding affordability, source of funds and source of wealth. Following the workshops delegates will: Understand key elements of income and capital assets Be able to quickly build player financial profiles Understand key financial (more…)

Digital Training: Understanding the Inside Out Approach for Effective Interactions with Vulnerable Players

Event Phone: +447734215166


  • March 23, 2021 - March 25, 2021
    9:30 am - 1:00 pm

Course overview: Protecting children and other vulnerable persons from being harmed or exploited by gambling is one of the UK Gambling Commission’s three core objectives. In recent years we have seen regulators issuing millions of pounds worth of penalties on the grounds of responsible gambling failures. Against a backdrop of political reform and public concern, (more…)

Digital Training: Protecting your business and your customers from harm

Event Phone: + 44 7734 215166


  • March 23, 2021 - April 29, 2021
    3:00 pm - 4:30 pm

Course Overview: This two track course is designed to give anyone working in compliance and player protection in the gambling industry all of the knowledge and tools they need to achieve best in class performance now and into the future.  We look at the issue from two angles of legal / regulatory and ethical and (more…)

Digital Event: Senior Leadership Forum 2021 – Ethical Business at the Heart of Gaming

Event Phone: 44 7734 215166


  • May 20, 2021
    10:00 am - 4:45 pm

Ethical business is not just the right thing to do, it makes commercial sense for long term sustainability.  This is the sentiment that sits at the core of everything we do at KnowNow. It’s our “why”, the reason we exist. We consider ourselves very fortunate to work so closely with a sector that has witnessed (more…)

Hybrid Conference: Social Responsibility for Gambling Operators and Keeping Crime Out of Gambling 2021


  • June 29, 2021 - June 30, 2021
    9:00 am - 4:30 pm

Due to the latest UK Government announcement on 22nd February regarding the roadmap to lifting COVID-19 restrictions we have moved our flagship conference back to run in June 2021. Now in its fourth year, day one of this conference is designed to help gambling operators effectively manage issues around problem gambling and player protection, avoid (more…)