Digital Conference: The Player Protection Forum 2021

Event Phone: +44 7734 215166


  • January 26, 2021
    9:30 am - 4:30 pm

Player protection is a key ethical and commercial issue for anyone working within the gambling industry. The industry is firmly under the microscope and this doesn’t seem to be something that is going to let up anytime soon.  The health study shows that there are 340,000 problem gamblers in the UK and 1.7 million people (more…)

Training: Assessing Complex Customer Finances for Source of Wealth and Affordability

Event Phone: +44 (0) 7734 215166


  • February 9, 2021 - February 11, 2021
    9:00 am - 4:00 pm

Course Overview The course will provide delegates with in-depth knowledge of key elements of assessing customers’ finances in order to support decisions regarding affordability, source of funds and source of wealth. Following the workshops delegates will: Understand key elements of income and capital assets Be able to quickly build player financial profiles Understand key financial (more…)

Training: Understanding the Inside Out Approach for Effective Interactions with Vulnerable Players

Event Phone: +447734215166


  • February 23, 2021 - February 25, 2021
    9:30 am - 1:00 pm

Course overview: Protecting children and other vulnerable persons from being harmed or exploited by gambling is one of the UK Gambling Commission’s three core objectives. In recent years we have seen regulators issuing millions of pounds worth of penalties on the grounds of responsible gambling failures. Against a backdrop of political reform and public concern, (more…)

Digital course: Protecting your business and your customers from harm

Event Phone: + 44 7734 215166


  • March 9, 2021 - April 8, 2021
    3:00 pm - 4:30 pm

Course Overview: This two track course is designed to give anyone working in compliance and player protection in the gambling industry all of the knowledge and tools they need to achieve best in class performance now and into the future.  We look at the issue from two angles of legal / regulatory and ethical and (more…)