Digital Training: Assessing Complex Customer Finances for Source of Wealth and Affordability

Event Phone: +44 (0) 7734 215166


  • June 21, 2022 - June 23, 2022
    10:00 am - 4:00 pm

Course Overview The course will provide delegates with in-depth knowledge of key elements of assessing customers’ finances in order to support decisions regarding affordability, source of funds and source of wealth. Following the workshops delegates will: Understand key elements of income and capital assets Be able to quickly build player financial profiles Understand key financial (more…)

Digital Conference: The Player Protection Forum 2021

Event Phone: +44 7734 215166


  • January 26, 2021
    9:30 am - 4:30 pm

Player protection is a key ethical and commercial issue for anyone working within the gambling industry. The industry is firmly under the microscope and this doesn’t seem to be something that is going to let up anytime soon.  The health study shows that there are 340,000 problem gamblers in the UK and 1.7 million people (more…)

Conference: Social Responsibility for Gambling Operators and Keeping Crime Out of Gambling 2021


  • September 7, 2021 - September 8, 2021
    9:00 am - 4:30 pm

Due to COVID-19 restrictions we have moved our flagship conference back to run in September 2021 Now in its fourth year, day one of this conference is designed to help gambling operators effectively manage issues around problem gambling and player protection, avoid regulatory action, understand what to do when mistakes happen, improve public opinion and (more…)

Digital Conference: Responsible Marketing for Gambling Operators 2020

Event Phone: + 44 7734 215 166


  • Two Days
    October 15, 2020 - October 16, 2020
    9:00 am - 5:00 pm
  • Day 1
    October 15, 2020
    9:00 am - 5:00 pm
  • Day 2
    October 16, 2020
    9:00 am - 5:00 pm

Marketing responsibly is a big focus for the gambling industry, regulators, lawmakers and the general public. There are many rules and regulations involved in the marketing of gambling products some of which are enforced on the industry and others have been entered into on a voluntary basis. The APPG looking at gambling related harm recently (more…)

Meeting Regulatory Requirements Malta – AML, RG and Blockchain Developments

Event Phone: + 44 7734 215 166


  • September 25, 2019 - September 26, 2019
    9:00 am - 4:30 pm

The updated gambling regulatory framework in Malta came into force as of August 1st 2018. The changes, which have now had almost a year to settle in were, designed to enhance responsible gambling measures and consumer protection standards and implement an overall risk based approach to regulatory processes and procedures. Maltese authorities have, in the (more…)

Masterclass – Player tracking and reducing gambling related harm

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Event Phone: + 44 7734 215166


  • June 25, 2019
    9:00 am - 5:00 pm

Gambling regulators are increasingly focusing on reducing gambling related harm and the protection of at risk players. Licensees are required to identify early signs of problematic play, take action and proof that they have done so. This full day masterclass is specifically designed to shed light into Research on problem gambling Player Tracking data and (more…)

Player Protection Workshop – Remote & Retail Operators

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Event Phone: + 44 7734 215166


  • May 23, 2019
    9:00 am - 4:30 pm

Safer gambling and Player Protection for Remote gambling operators and Betting shops is at the forefront of industry scrutiny. Remote operators have been on the receiving end of hefty enforcement action in the recent past and is not showing any signs of letting up. A particular focus of enforcement action has been on player protection, (more…)

Social Responsibility for Gambling Operators 2020

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Event Phone: + 44 7734 215166


  • January 22, 2020
    9:00 am - 4:30 pm

Now in its third year, this conference is designed to help gambling operators effectively manage issues around problem gambling and player protection, avoid regulatory action, understand what to do when mistakes happen, improve public opinion and increase customer loyalty. Much has happened in the field of social responsibility over the past 12 months. Barely a (more…)

Keeping Crime Out of Gambling 2020

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Event Phone: + 44 7734 215166


  • January 23, 2020
    9:00 am - 4:30 pm

Now in its third year, this conference is designed to help gambling operators manage compliance issues and ensure that they are not subject to criminal activity through effective fraud prevention and anti-money-laundering strategies.  The Gambling Commission has made it very clear that compliance with both the letter and spirit of regulation is not optional. High (more…)

Responsible Marketing for Gambling Operators 2019

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Event Phone: + 44 7734 215166


  • November 13, 2019
    9:00 am - 4:30 pm

Now in its second year, this conference is designed to help give gambling operators the tools you need to understand the changing regulatory landscape around promotions, avoid costly regulatory action and develop marketing strategies that will enable you to attract new players in a responsible way. There is a lot of pressure on operators to (more…)

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