Conference: Social Responsibility for Gambling Operators and Keeping Crime Out of Gambling 2021
- September 7, 2021 - September 8, 2021
9:00 am - 4:30 pm
Due to COVID-19 restrictions we have moved our flagship conference back to run in September 2021
Now in its fourth year, day one of this conference is designed to help gambling operators effectively manage issues around problem gambling and player protection, avoid regulatory action, understand what to do when mistakes happen, improve public opinion and increase customer loyalty.
Day two focuses on managing compliance issues and ensuring that they are not subject to criminal activity through effective fraud prevention and anti-money-laundering strategies.
This year we aim to run the event at the London venue. We will be following up to date COVID safety advice.
Who should attend
- Senior management at gambling operators
- Heads of compliance at gambling operators
- Heads of Player Protection or Social Responsibility at gambling operators
- Heads of marketing at gambling operators
- In-house lawyers at gambling operators
- Lawyers in practice who support and work with the gambling industry
- Public Relations professionals within gambling operators
- Consultants working with the gambling industry
- Regulators
- Anyone involved in risk and fraud prevention
Agenda – Day 1, Social Responsibility for Gambling Operators
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09:00 Registration and refreshments
09:45 Opening remarks from the chair
David Clifton, Partner, Clifton Davies Consultancy
09:50 Keynote – Gambling Commission
Tim Miller, Executive Director, UK Gambling Commission
10:25 Player tracking and reducing gambling related harm
Michael Auer, Director, Neccton Ltd
11:00 Networking Coffee break
11:30 Responsible gambling and regulatory changes across different jurisdictions
Alastair Graham, CEO, Age Checked
Fiona Hughes, Head of Compliance, Aspire Global
12:00 Panel – Throughout the period of lockdown there was a lot of concern about the potential for an increase in problem gambling. However, the Gambling Commission’s annual gambling behaviours study reported a drop in problem gambling rates from 0.6% in 2019 to 0.3% in 2020. Why do we think this was? And what should our takeaways be to keep those stats going in the right direction?
Moderator: Harrison Sayers, Reporter, VIXIO Gambling Compliance
Peter Higgins, Commercial Mediator. – Specialising in gambling disputes
Nick Hill, Founder, Premier Chain
Rob Mabbett, Head of Growth, Gordon Moody Association
13:00 Networking lunch break
14:00 Crash course on affordability, your questions answered on what the post consultation landscape could bring and how to navigate it.
Harris Hill, Business Development Manager and Scott McGregor, Co-Founder and COO BeBettor
14:35 MyCognition brain training as an RG approach
Martina Ratto,Cognitive Scientist, Being Well Group
Adrian Sladdin, Director, Seventhwave
Alistair Wheatley, Senior VP, Being Well Group
15:10 Networking coffee break
15:30 EGBA members reported that customer take up of safer gambling tools is up to 63%. This is great news but how do we get the best out of the tools? Which ones work in which circumstances and who should they be aimed at – problem gamblers or all gamblers?
Moderator::Paula Murphy, MD, KnowNow Ltd
Ben Davies, Head of Safer Gambling Partnerships, Betknowmore UK
Jason Shiers, Certified Psychotherapist & Transformative Coach
Andrew Tottenham, Managing Director, Tottenham & Co
16:30 Closing remarks and close of conference
Agenda Day 2 – Keeping Crime Out of Gambling
09:00 Registration and refreshments
09:45 Opening remarks and regulatory round up
David Clifton, Partner, Clifton Davies Consultancy
10:30 How are criminals actually operating and what are the key considerations for operators?
Neil Tyson, Director, Rightway Compliance
11:00 Networking coffee break
11:30 Mediation – A growing niche trend in dispute resolution
Peter Higgins, Commercial Mediator. – Specialising in gambling disputes
12:00 Panel: AML update – FATF recently issued advice on taking a Risk-based approach. How do we apply this when assessing risks and what is our experience in day to day work?
Moderator: Daniel White, Chief Commercial Officer, SYNALOGiK
Peter Murray, Head of Gaming, Veriff
Neil Tyson, Director, Rightway Compliance
Tim Tyler, Head of Qualifications, International Compliance Association
13:00 Networking lunch break
14:00 The black market debate. What we really need to know
Brean Wilkinson, Operations Manager, Rightlander
14:35 Panel – We can’t not talk about the Gambling Act Review – What might the impact be on the industry?
Moderator: Adrian Sladdin, Director, Seventhwave
Andy Danson, Partner, Bird & Bird
Wes Himes, Executive Director, Standards and Innovation, Betting and Gaming Council (BGC)
Lee Richardson, Chief Executive, Gaming Economics
15:35 Closing remarks and close of conference
15:40 – 16:30 Networking – tea coffee and cakes will be served
Venue: Etc Venues, Avonmouth House
Venue Phone: 020 7490 7370
Venue Website: https://www.etcvenues.com/venues/avonmouth-house
Address:
Description:
Join us in London for this essential event. View details about the venue here: https://www.etcvenues.com/venues/avonmouth-house
Address: 6 Avonmouth Street, London, SE1 6NX, United Kingdom