The 7th Annual KnowNow Conference 2025

Event Phone: +44 7734 215166

The 7th Annual KnowNow Conference 2025.

Putting the gambling industry under a positive spotlight.

Now in its 7th year, the annual KnowNow Conference brings together key stakeholders from across the compliance and player protection community in the Gambling Industry.

A look back at how the topics have progressed since the first event in 2018 demonstrates how far the industry has evolved when it comes to player protection. In this fast paced and crucial area there are always developments, innovations and ultimately more to do.

With new legislation and with regulators placing an emphasis on enforcement and penalties, it has never been more important to stay ahead of the game when it comes to protecting our customers. 

A full agenda for the 2 days will be available soon.

“KnowNow events look at the bigger picture when it comes to gambling regulation. Whilst some events focus solely on business or player protection KnowNow looks at all aspects of regulation, from protecting the young and vulnerable to keeping crime out of gambling and making sure gambling is fair and open to all who consume it. What’s more they are intimate events with leading professionals that are conducted in such a way that provokes conversation and debate which is essential to getting to the root of the issues of the time.”   Robert Mabbett, Engagement Director, Better Change (Gibraltar) Limited.

Join us for 2 essential days including:

• Legal and regulatory updates
• Real life case studies of using player data and interactions.
• Educating our customers and what part this plays in safer gambling.
• How can the industry collaborate to improve reputation and grow the regulated sector?
• Working in compliance. A tier 1 case study and what can be shared to help the sector.
• Positive Play and how it can change your operations to create life time customers and increase our revenues and reputation.
• Where do E-Sports sit in the industry and where is the potential for growth.
• The role of lived experience of people who enjoy and regularly gamble. Can we learn from them and how?
• AI and data update
• Governance, Risk and Compliance – Overview of best practice using operator case studies.
• Emerging markets and opportunities. Where can we target growth and what is next?

Throughout these crucial two days we will take you on a journey designed to; 

• Keep up to date with legislation, regulation and what it actually means in practice
• Explore solutions and how they can help achieve our player protection and compliance goals
• Collaborate with industry experts and stakeholders from in and around the industry to achieve the shared goal of reducing gambling related harm

Join us in London and be part of the conversation that helps the industry continue to evolve. 

Who should attend?

• Senior management at gambling operators.
• Heads of compliance at gambling operators.
• Heads of Player Protection, Safer Gambling at gambling operators.
• In-house lawyers legal professionals at gambling operators. 
• Anybody involved in player support and treatment services.
• Compliance professionals at B2B suppliers.
• Solution providers and regtech professionals.
• Consultants working with the gambling industry.
• Regulators. 

Email matthew.holley@knownowltd.com for more information.

Find out about the sponsorship packages available for you here.

“The supremely focused KnowNow Limited conferences with an always excellent choice of speakers should be regarded as “must attend” events by anyone interested in achieving the highest standards of compliance in the gambling sector.”   

David Clifton, UK Gambling Regulation Expert.