KnowNow 4th Annual Conference

Here are some pictures from the KnowNow 4th Annual conference:

Social Responsibility for Gambling Operators.
Keeping Crime out of Gambling.
Date: 7-8 September 2021.
Venue: Avonmouth House, London.

Read on for an overview of the 2 days.

KnowNow 4th Annual Conference.
Day 1: Social Responsibility for Gambling Operators.

Introduction from KnowNow Limited MD Paula Murphy.

Opening remarks from our chair.

David Clifton, Partner, Clifton Davies Consultancy Limited.

‘Highlights of the 4th Annual KnowNow Conference’.
Read more on the Clifton Davies Consultancy Limited website.

Keynote speech from Tim Miller, Executive Director, UK Gambling Commission.

‘New normal, higher expectations’ – Executive Director Tim Miller’s keynote speech at KnowNow’s 2021 conference – Social Responsibility for Gambling Operators.
Read more at the Gambling Commission website. 

 

‘Gambling Commission ‘alive’ to the dangers posed by black market gambling’ Racing Post.

 

‘Gambling Commission to launch consultation on financial thresholds’. igaming business.

We had to beam in Michael Auer, Director, Neccton Limited to present Player Tracking and Reducing Gambling Related Harm.

Responsible Gambling and regulatory changes across different jurisdictions.

Paula Murphy, MD, KnowNow Limited.
Alastair Graham, CEO, AgeChecked.
Rachel Butcher, Head of Sales, Gaming Innovation Group.
George Billinge, Research Analyst, AgeChecked.

Time for our first panel discussion:

Throughout the period of lockdown there was a lot of concern about the potential for an increase in problem gambling. However, the Gambling Commission’s annual gambling behaviours study reported a drop in problem gambling rates from 0.6% in 2019 to 0.3% in 2020. Why do we think this was? And what should our takeaways be to keep those stats going in the right direction.

Moderator: Hidee Fletcher, Principle Analyst, VIXIO GamblingCompliance.
Peter Higgins, Commercial Mediator specialising in gambling disputes.
Nick Hill, Founder, Premier Chain.
Rob Mabbett, Head of Growth, Gordon Moody Association.

 

Hashing It Out Episode 11: Social Responsibility for Gambling Operators Conference Special.

 

Crash Course in affordability, your questions answered on what the post consultation landscape could bring and how to handle it.

Scott McGregor, Co-Founder, BeBettor.

MyCognition brain training as an RG approach.

Martina Ratto, Cognitive Scientist, Being Well Group.
Adrian Sladdin, Director, Seventh Wave Corporate Training.
Alistair Wheatley, Senior VP, Being Well Group.

Final Panel Discussion of the day.

EGBA members reported that customer take up of safer gambling tools is up to 63%. This is great news but how do we get the best out of these tools? Which ones work in which circumstances and who should they be aimed at – problem gamblers or all gamblers?
Moderator: Paula Murphy, MD, KnowNow Limited.
Ben Davies, Head of Safer Gambling Partnership, BetKnowMore UK.
Jason Shiers, Certified Psychotherapist and Transformative Coach.
Andrew Tottenham, MD, Tottenham & Co.

KnowNow 4th Annual Conference.
Day 2: Keeping Crime out of Gambling.

Regulatory Review.
Our chair David Clifton, Partner, Clifton Davies Consultancy opens day 2.
Read his Regulatory Review here.

How are criminals actually operating and what are the key considerations for operators?

Neil Tyson, Director, Rightway Compliance.

Mediation – A growing niche trend in dispute resolution.

Peter Higgins, Commercial Mediator specialising in gambling disputes.

Panel: AML Update.

FATF recently issued advice on taking a risk based approach. How do we apply this when assessing risks and what is our experience in day to day work.

Moderator: Daniel White, Chief Commercial Officer, SYNALOGIK.
Peter Murray, Head of Gaming, Veriff.
Neil Tyson, Director, Rightway Compliance.
Tim Tyler, Head of Qualifications, International Compliance Association.

The Black Market debate. What we really need to know.

Brean Wilkinson, Operations Manager, Rightlander.

Panel – We Can’t not talk about the Gambling Act Review. What might the impact be on the industry.

Moderator: Adrian Sladdin, Director, Seventh Wave Corporate Training.
Andy Danson, Partner, Bird & Bird.
Wes Himes, Executive Director, Betting and Gaming Council.
Lee Richardson, Chief Executive, Gaming Economics.