The 6th Annual KnowNow Conference
Here are some pictures from the 6th Annual KnowNow Conference.
Social Responsibility for Gambling Operators.
Keeping Crime out of Gambling.
Date: 13-14 September, 2023.
Venue: America Square Conference Centre, London.
Read on for an overview of the 2 days.
6th Annual KnowNow Conference. Day One.
Social Responsibility for Gambling Operators.
Regulatory Update. How well is the industry responding to the new regulations?
Melanie Ellis – Partner at Northridge Law LLP (Betting & Gaming).
Panel One – Positive Play – Early gambling experiences and gateway products. Where are the opportunities to promote positive play and a sustainable relationship with responsible gambling? Where are the gaps identified by the UKGC in Responsible Gambling and how do we fill them?
Moderator: Adrian Sladdin, Director, Seventh Wave Corporate Training.
Liam Smith, Director of Customer Operations, Rank Group.
David Richardson, Head of Strategic Partnerships, Better Change (Gibraltar) Ltd.
Christina Thakor-Rankin, Co-Founder, All-in Diversity Project.
Affected Others – Improvements in Affordability checking across the industry and how problem gambling affects family, friends and work; gambling related harms and vulnerability.
Matt Smith, Head of External Affairs, Betknowmore UK.
Megan Vanderson.
Nicola Sherer-Vanderson.
Gambling & Good Mental Health – Focus on identifying mental health issues in gambling and how to deal with them.
Zoe Sinclair – Owner of Employees Matter | Co-Founder of This Can Happen.
Julie Martin – Peer Aid Coordinator, Betknowmore UK.
Panel Two – Responsible & Ethical Leadership – The positive impact of operator practices and why this links to a moral obligation to improve our customer care.
Moderator: Adrian Sladdin, Director, Seventh Wave Corporate Training.
Robert Mabbett, Engagement Director, Better Change (Gibraltar) Ltd.
Paul Dent, Strategic Engagement Lead, Gordon Moody.
Danny Brookes, CEO, Rdentify.
Paula Murphy, Business Development Manager, Mindway AI.
Panel Three – The Safest Place to Gamble. Product characteristics and the risk and range and variability of gambling experiences.
Moderator: Stephen Aupy, Business Development Manager, Mindway AI.
Laura Bedborough, Head of Business Development, ClientScan.
Matthew Curtis, Head of Responsible Gambling, L&L Europe Limited.
Dena Merson, Founding Consultant and Leadership Coach, Simply Racing.
Yardena Almagor, Head of Player Safety UK, William Hill.
Tracey Carpenter, Insider Threat Manager, Cifas.
Rob Haslingden, Customer Value Office Head of Propositions & Portfolio Marketing, Experian.
Panel Four – What can go wrong? Why the fines are stacking up
across the gambling industry and how we should respond positively to them.
Ian Sims, CEO, Rightlander.
Louisa Clark, Compliance Consultant, BetSmart Consulting.
Simo Dragicevic, Board Member, Responsible Gambling Council and GB Gambling Commission.
6th Annual KnowNow Conference. Day Two.
Keeping Crime out of Gambling.
An update on the latest AML guidance.
David Whyte, Senior Associate, Harris Hagan.
Jessica Wilson, Associate, Harris Hagan.
Panel Five – Are we winning in the battle to keep crime out of
gambling and where are your greatest risks?
Moderator: Tom Edmonds, Managing Associate, Northridge Law LLP.
Jeremy Lever, Head of Gaming, Armalytix.
Ray Wilson, Gambling MLRO/AML Consultant.
Alec Cudworth, Sales Specialist (Fraud & Identity) iGaming. Lexis Nexis Risk Solutions.
Panel Six – What are your fraud, bribery and corruption risks and are they aligned with your ESG program?
Moderator: Neil Tyson, Owner, Rightway Compliance.
Alexander Hall, Fraud Prevention Strategy Consultant, Dispute Defence Consulting.
Dena Merson, Founding Consultant and Leadership Coach, Simply Racing.
Matthew Curtis, Head of Responsible Gambling, L&L Europe Limited.
Jon Russell – Chair, International Betting Integrity Association and Director at Betway Group.
John Burgess – Head of Integrity, British Horseracing Authority
Panel Seven – Proceeds of Crime linked to gambling harms. How can operators prevent illicit funds being deposited in their accounts and what are the implications for all if they don’t?
John Binns, Partner, BCL Solicitors LLP.
Norma Campbell, Head of Digital Compliance, Betfred.
Alex Macey, Gambling Harms & Gambling Crime Expert.
Andy May – Recovering disordered gambler. Guilty of Fraud – survivor of prison. Determined to help others.
Tom Gadsden, Product Director, Identity, Experian, UK & Ireland.
Identity Theft – Latest trends in fake and stolen documents and what you can do about it.
Gavin Burton – UK Identity Fraud Advisory (UKIFA) and ex- Metropolitan Police
Update and Guidance on UK Sanctions Regime.
Claire Wilson HM Treasury Sanctions and Illicit Finance and ex-UK Gambling Commission
The need for a full Criminal Justice System approach to supporting those with gambling related harms.
Chris Walker, CJS Programme Manager, Gamcare.
Find out more about other past events from KnowNow Limited.
