New Masterclass from KnowNow.
Great news! Dr Mark Griffiths and Dr Michael Auer will be presenting our June Masterclass: Player Tracking and Reducing Gambling Related Harm.
Both delivered excellent presentations at our annual January event and we’re sure this will be an invaluable day.
Player Tracking and Reducing Gambling Related Harm.
Gambling regulators are increasingly focusing on reducing gambling related harm and protecting at risk players. This means that Licensees need to identify early signs of problematic play, take action and prove that they have done so.
This exclusive full day masterclass is specifically designed to shed light into:
- Research on problem gambling
- Player Tracking data and algorithms
- Data driven identification of problematic play
- Research on customer interaction
- Guidelines for customer interactions
Book your tickets today to see how problematic gambling can be detected from player data. Get an insight into how player data should be prepared, what algorithms can be used, customer interactions that are successful and how actions can be documented.
Dr Mark Griffiths at Social Responsibility for Gambling Operators in January.
Dr Griffiths presented; Cross addiction, behavioural addiction and the blurring of the lines between gambling and gaming. Find out more about him here.
Dr Michael Auer at Social Responsibility for Gambling Operators in January.
Dr Auer presented; Global limit setting as a responsible gambling tool. Find out more about him here.